Your Google Ads customer ID is a unique 10-digit number that identifies your Google Ads account. To find it, simply log in to your Google Ads account, and you’ll see your customer ID displayed at the top right corner of the page.
This 10-digit number helps manage your account and allows agencies or third-party managers to access your campaigns. When working with a Google Ads agency, you’ll often need to provide this ID to grant them access.
Why You Need to Know Your Google Ads ID
Knowing your Google Ads ID is critical for managing your account. It allows you to:
- Troubleshoot issues with Google support.
- Manage multiple accounts under a single Google Ads manager account for streamlined campaign control.
- Connect your account to an agency or a third-party manager.
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How to Find Your Google Ads Customer ID
Finding your Google Ads ID is simple and only takes a few steps:
- Log in to your Google Ads account.
- Once you’re logged in, look at the top right corner of the page.
- You will see a 10-digit number displayed there—this is your customer ID.
This ID is visible across all Google Ads pages, making it easy to locate whenever needed. Make sure you provide this number to any agency or partner managing your account.
Additionally, you can follow our step-by-step guide on accepting a Google Ads invitation, which guides you through the entire process of linking your account to an agency or manager account smoothly.
Google Ads Customer ID Example and Use Case
Here’s an example of how a Google Ads customer ID might be used. Let’s say you’ve hired an agency to optimise your ad spend. You would provide them with your unique customer ID (e.g., 123-456-7890) so they can connect your account to their Google Ads manager dashboard. This allows them to manage and monitor your campaigns in real-time while keeping your ownership intact.
If you’re looking to work with an agency, check out our list of the best Google Ads agencies in South Africa to find a trusted partner.
Common Issues When Finding Your Google Ads Customer ID
While locating your ID is straightforward, some users may encounter issues. For example, if you’re unable to access the correct account, it could be because you’re logged into a different Google account. Make sure you’re using the right Google account associated with the ads you’re managing. If you’re working with multiple accounts, it’s easy to confuse one account’s ID with another, so double-check that you’re using the correct account credentials.
Key Takeaways for Managing Your Google Ads ID
Your Google Ads customer ID is a crucial piece of information that ensures smooth account management, whether you’re working solo or with an agency. Make sure you always have your ID handy when communicating with agencies or Google support to ensure fast and efficient service.
For more insights on how to manage your Google Ads campaigns and budget, try our free Google Ads cost calculator, which helps you estimate costs and optimise your ad spend.
FAQs
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Can I Change My Google Ads Account ID?
No, your Google Ads account ID is automatically assigned by Google and cannot be changed. It remains the same throughout the life of your Google Ads account.
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Does Each Campaign Have Its Own Google Ads Customer ID?
No, the Google Ads customer ID is tied to your entire Google Ads account, not individual campaigns. All campaigns under the same account share the same customer ID.
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Can I Have Multiple Google Ads Customer IDs?
Yes, if you manage multiple Google Ads accounts, each account will have its own unique customer ID. This is common for businesses that operate different accounts for different products or regions.
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Is the Google Ads Customer ID Linked to My Billing Information?
No, your Google Ads customer ID is not directly linked to your billing information. It’s simply used as an identifier for your account, while billing information is stored separately.
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Do I need my Google Ads account ID to contact Google support?
While it’s not mandatory to have your Google Ads account ID to contact Google support, providing it can speed up the process and ensure that support can quickly identify your account. If you don’t have your account ID on hand, you can still contact support using the email address linked to your account, and they will assist you in retrieving your account information.
For assistance via phone, you can find the Google Ads contact number for South Africa here.
